AUTHORIZED REPRESENTATIVE SERVICES
Medical Device &
QA Consultancy
TECHNICAL AGREEMENT
INFORMATION
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EXPERIENCE and TRACK RECORD
Medical Device & QA Services is well placed to represent your best Regulatory Interests in an Honest and Professional Manner.......we have almost 30 years experience of the Medical Device Manufacturing Industry and over 2,500 hours experience auditing Medical Device Companies like yours, for their compliance with the Medical Device Directive (93/42/EEC), on behalf of European Notified Bodies.
SOME of the issues that our TECHNICAL AGREEMENT incorporates;
GENERAL POLICY and COMMITMENT
To represent all our
Clients best interests, in an honest and professional manner, at all times.
To provide help and assistance to enable
all our Clients to meet their Regulatory responsibilities effectively and at a
minimum cost
To provide information and guidance on the
latest interpretations and decisions of the Regulatory Bodies in Europe
To provide our Clients
with the opportunity to benefit from Industry Best Practice, through our experience
working with
European Notified Bodies,
on a regular basis
To provide all the above, at a fair and
reasonable cost.
To continuously Improve the Service that
we provide
MEDICAL DEVICE & QA SERVICES responsibilities;
Liasing with
your Notified body or Competent Authorities, on your behalf, as necessary
Registering
the Your Company's Products with appropriate Competent Authorities
Participation
in the reporting of Adverse Incidents to
Competent Authorities, on behalf of the Your Company
Reporting
back to the Your Company on issues affecting your current compliance, at
regular intervals
Updates on
the changing Regulatory and Quality Management System scene in Europe and
the World, through the SEARCH ENGINE facility on our Home Page.
Assistance
in the setting up of relevant feedback from Distributors and Sales
Organisations, to enable Your Company to meet your Post Market Feedback and other MDD 93/42/EEC responsibilities .
Unlimited
Technical Support in Post Sales Issues to help your Company meet it's
Medical Device Directive responsibilities.
1 Hour
support each month to assist with
resolution of any Regulatory or Quality Management System issue
This One Hour Support is extended to 3
hours, at no extra cost to your company, if you have to Report an Incident or
you become involved in a Product Recall.
Our
commitment to give you TOTAL support extends to helping you to Close Out
non-conformances raised by Notified body, if necessary, in Total Confidence of
course.
Our Web Site
also has a frequently updated Frequently Asked Questions (FAQ's), to further
support our Customers and help them accomplish their Regulatory and Quality
System objectives
For our
Customers, the answer to almost any Regulatory or Quality System question is
merely a telephone call or an e-mail away......
The MANUFACTURERS RESPONSIBILITIES;
Keep the Declaration
of Conformity, including the Product Schedule, up to date and inform us of
any changes.
Provide us with
a copy of the draft Labelling including the Instructions for Use.
Ensure, with
our help, that Complaint Handling, Adverse Incident Reporting (Vigilance),
Post Market Feedback, Product Recall and Advisory Notice Issue and Significant
Change Notification procedures are in place and meet current requirements.
Commitment
to Retain Records and Documentation in line with the Medical Device Directives
requirements (MDD 93/42/EEC Annexes II clause 6.1, Annex V clause 5.1 or Annex
VII clause 2 as appropriate).
Commitment
to make the Technical File available to Competent Authorities within seven (7)
days of a request.
Implementation
of a Post Market Feedback system, compliant with current
Competent Authority and European Regulatory requirements.
Implementation
of a Significant Change notification system, compliant with
current Competent Authority requirements.
We will provide all the necessary help to enable your Company to meet the above requirements.
All the above issues are incorporated into a Technical Agreement which is presented in a clear and concise manner with no ambiguity.
To request an official Quotation
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Thank
you for visiting this Web Site. A more detailed Company Profile is available. If you require further
information on any Medical Device compliance issue, please feel free to e-mail
Bernard J. Tremaine at:
bernardt@mdqaconsultancy.co.uk
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